Reviews

At Climate Masters Heating and Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.

Read what other customers have said about us.

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See What Our Customers Have to Say -
142 Reviews

John Kehrman
03/02/2026
Located in Saint Louis
Fairly priced, quickly installed, courteous installers. Clean area when they left. I am very pleased with all aspects of the bid, evaluation of the proper sizing and the speedy service I received. A 5 star plus. Thanks Tom for your quality service.
Len Our Little Haven
02/25/2026
Located in St Louis
I have nothing but great reviews for Climate Masters! Every one in the company from Janice answering the phones, to Carl for scheduling and great service. To Tom and Doug , and to Wes for outstanding service and prompt response and support. They definitely go above and beyond. We just had a system installed by Scott and Ethan , who did a professional and neat install. I recommend them for all your HVAC systems.
Sue Roy
02/24/2026
Located in Saint Louis
Fast, reliable service. Very clean work. Very knowledgeable and helpful.
Susaj Freeman
12/06/2025
Located in Webster Groves
Just wanted to say thank you for the rapid response to my calls. Carl, Mike, Tom and especially Scott and Ethan. They are true professionals and replaced my heating system on the coldest day. Kudos to all but especially Scott and Ethan. They did a great job on the installation and I am pleased with the outcome. My house is nice and toasty. Thanks again. I would certainly recommend your company to any of my family or friends.
Anne
10/04/2025
Located in St Louis
The Team at Climate Masters went above and beyond to get our exterior AC unit replaced. They arrived promptly and completed the job on time. Each employee that we interacted with was courteous. The Team that troubleshooted the original issue was very knowledgeable.
Lauren Wandless
09/06/2025
Located in Kirkwood
Having to replace my HVAC during the hottest month of the year is less than ideal, however, Climate Masters was amazing at getting it installed quickly and restoring my house to a livable condition. The technicians were nice, respectful, and super efficient. I will never use anyone else. Thank you!
Kevin Lee
08/19/2025
Located in St. Louis
We replaced the HVAC unit on our residence. Owning an older home, we were looking to work with a company that had seen a few things. Tom took his time walking us through the process and our options. The installation team was professional and courteous and left no mess behind. We would definitely use Climate Masters again.
Scott Hummel
07/16/2025
Located in St Louis
Climate Masters was able to correct a complicated and complex problem, and they lived up to their commitment and reputation of superior customer service! They listened to our concerns, devised an approach, and made the necessary fixes. It's rare to find a company that does what they say they will do, and Climate Masters is just such a company - well done!
Clifton Harmon
04/25/2025
Located in St Louis
Climate Masters came out and replaced both HVAC systems in an 1897 CWE home. One air handler was in the attic and another was in the basement. The same installer that had done the job 24+ years go did this system, which tells me a lot of how well they value their employees to have that longevity. I had four different quotes and their pricing came in at the lowest as well as the best warranty service. They are first call for anything heating or HVAC.
Christine Besher
03/24/2025
Located in Saint Louis
We had to get a new HVAC system. They came in with a great quote, they did the work in one day in and out and it was neat and clean when they left!
William Sitzer
01/19/2025
Located in Clayton
Many thanks to the Climate Masters team for their thorough and courteous installation of our new air conditioning system
John Schnack
01/13/2025
Located in Webster Groves
Great people at this company! Carl is always helpful in troubleshooting any issues before he sends out people. Tom gave great advice when it came to replacing furnace. Got scheduled quickly and crew did a great job taking out old an putting in new furnace. Cleaned up well, couldn't tell they were there! I tried several different HVAC companies but now always go back to Climare Masters.
Patty Parker
01/03/2025
Located in Webster Groves
When I moved into my old house in 2000, there was a Climate Masters sticker on the downstairs furnace and I've used them for everything related to heating and cooling ever since. Most recently they replaced the 18-year-old furnace in the basement, guided me through the process of considering the options, and now my house is nice and toasty with no weird noises. I can't really compare them to others because I've never used others for anything HVAC, but I can say that they are always a dream to work with. I give them my heartiest recommendation.
Dave Fischer
01/02/2025
Located in Ballwin
Scott and Ethan recently replaced my aging furnace and AC. They did a great job. All the work; sheet metal, piping and wiring was neatly and professionally installed.
Jo
12/02/2024
Located in Webster Groves
Have had good service from Climate Masters for many years. They are a local company that gives prompt and accurate service. That means very much to the community. I would highly recommend them to new customers.
James
11/20/2024
Located in University City
Our brick two-story house was built in 1909, with a brick addition in ~1919, for a total of 3,000 sq ft. The main house uses hot water radiators and Whisper-Soft small duct AC (installed by Climate Masters in 1999); the addition has separate units for conventionally ducted hot air heating and AC, For decades now, we have turned to ClimateMasters for new furnaces, AC units, and water heaters as needed, and for annual maintenance contracts. Their prices have always been competitive, the installations have been thoughtfully designed and well executed, and both the installers and the front office have been pleasant, prompt, and tidy. We recommend Climate Masters highly and without reservation
Kirk Light
11/13/2024
Located in St. Louis
Great working with Climate Masters - Carl, Janet, Scott, Jennifer.Thanks
Julie
11/02/2024
Located in Webster Groves
Climate Masters has been great to work with - super responsive and solving all of our problems! Carl, Wes, Mike - everyone has been great and personable.
Darren Roach
10/28/2024
Located in St. Louis
Scott and Ethan installed a split unit in our new room addition. They were professional, courteous, and did a great job. They were able to centered it on the wall and left our house as clean as when they arrived.
Ronald J Krone
10/06/2024
Located in University City
We have used Climate Masters for our heating and air-conditioning for probably over 20 years. We are extremely pleased with the quality of their service, the experience of the people and follow-up. When we have a problem, they are easy to get a hold of and usually come out the next day. if we have questions, we can call them for advice. Everyone is friendly and is interested in doing a good job. Their prices are fair and are explained with options. We wholeheartedly recommend Climate Masters.
Anna G Geraldine Ahrens
07/24/2024
Located in DES PERES
As always, I am totally please. ;)
Jessica
06/04/2024
Located in Kirkwood
We were at a loss with heating and cooling our addition. ClimateMasters came out and gave us an honest opinion about how to proceed and while they didnt provide the services we needed, they happily gave recommendations. We appreciate the home town style business and will definitely make them our new go to for services in the future.
V. Miller
04/23/2024
Located in Webster Groves
Climate Masters has provided excellent heating and air conditioning service for us throughout the years, and continued to do so recently. Their technicians replaced two HVAC systems, which were in challenging locations, thus requiring highly professional skills. We're extremely satisfied with the entire installation and our new heating and cooling systems! All of the Climate Masters' staff members and technicians were reliable, knowledgeable, efficient, and very easy to work with during all phases of our project! Climate Masters provides wonderful service and is an asset to our community!
Bryan Fadem
02/13/2024
Located in ST Louis
Great job. Very efficient professional
Clint Zweifel
12/27/2023
Located in Saint Louis
Climate Masters cares about doing the job right and appreciate how they bring that to our project, which had some complexity. I appreciate their confidence in their work, but also the planning they did before the job even started. I'm proud to have them as a partner.
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