Reviews
At Climate Masters Heating and Cooling we strive for 100% satisfaction in everything we do. We value your opinion and invite you to tell us and others about your experience with us. Please take a few moments to tell us what you think by leaving us a review here on our website or on any of these popular review sites.
Read what other customers have said about us.
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See What Our Customers Have to Say - 122 Reviews
Jessica
06/04/2024
Located in Kirkwood
06/04/2024
Located in Kirkwood
We were at a loss with heating and cooling our addition. ClimateMasters came out and gave us an honest opinion about how to proceed and while they didnt provide the services we needed, they happily gave recommendations. We appreciate the home town style business and will definitely make them our new go to for services in the future.
V. Miller
04/23/2024
Located in Webster Groves
04/23/2024
Located in Webster Groves
Climate Masters has provided excellent heating and air conditioning service for us throughout the years, and continued to do so recently. Their technicians replaced two HVAC systems, which were in challenging locations, thus requiring highly professional skills. We're extremely satisfied with the entire installation and our new heating and cooling systems! All of the Climate Masters' staff members and technicians were reliable, knowledgeable, efficient, and very easy to work with during all phases of our project! Climate Masters provides wonderful service and is an asset to our community!
Clint Zweifel
12/27/2023
Located in Saint Louis
12/27/2023
Located in Saint Louis
Climate Masters cares about doing the job right and appreciate how they bring that to our project, which had some complexity. I appreciate their confidence in their work, but also the planning they did before the job even started. I'm proud to have them as a partner.
K. W.
06/18/2023
Located in Brentwood
06/18/2023
Located in Brentwood
Climate Masters did a great job from the initial consultation on our need to replace the 40+ old furnace/AC system in our condo, from helping us choose an appropriate system for our space, providing a competitive estimate on costs, and doing a totally professional job with installation. Weve used them for repairs in the past, and I expected things to go this well based on a previous experience working with them on installation of a new furnace/AC system at my Moms then 65-year-old house. We can recommend Climate Masters with no reservations at all.
Valery Welch
05/18/2023
Located in Saint Louis
05/18/2023
Located in Saint Louis
Climate Masters kept our 40-year old HVAC system alive as long as possible. Never tried to sell us a new system--just patiently repaired whatever went wrong. We finally decided to get a new HVAC system before the old system totally died. Wonderfully helpful and professional installers--saved us several thousands on modifications we initially thought might be needed but then turned out not to be needed. Very thoughtful and tidy -- we didn't even need to cover furniture with plastic sheets! Oh!--and Janna in the office helped us with the application for utility rebates. Awesome experience from beginning to end. We highly recommend Climate Masters! Valery Welch, Board PresidentWebster Groves/Shrewsbury/Rock Hill Area Chamber of CommerceAnd Bette J. Welch, CPA, & Shrewsbury Alderperson
Don R.
02/17/2023
Located in University City
02/17/2023
Located in University City
It was before the millennium that Climate Masters installed central air in my house that was built in 1923. Now, after having maintained that system annually for 23 years they have replaced it with a new system. I have no doubt that this new one will perform in similar fashion and that Climate Masters will continue to provide all the service I need. It is rare today to find a company such stability and integrity. Go with Climate Masters!
Ellen Esther
09/08/2022
Located in Frontenac
09/08/2022
Located in Frontenac
Wonderful Service! Received bids in a timely manner, options were explained thoroughly, contract received and reviewed with questions answered thoroughly. And if that isn't enough, 2 new furnaces and humidifiers were installed in about a month from the beginning of the process. The installers were friendly and courteous and didn't leave a mess. The service with Climate Masters has always been consistent for us for more than 20 years. Thank you.
Tricia McAfoos
06/18/2022
Located in St Louis
06/18/2022
Located in St Louis
We were recommended Climate Masters services from family. When they came to the house Austin listened to what we were wanting and walked us through options for replacing our failing AC and aging furnace. He thoroughly handled our questions. The entire install was quick and that included installing a humidifier which we are excited to test out this winter. They were able to have the AC working with little downtime, a bonus with temperatures in the 100s that day. Everyone we talked to during the process was friendly and helpful. We have been very happy with everything. I wouldnt hesitate recommending their services.
Robert Davidson
06/13/2022
Located in St Louis
06/13/2022
Located in St Louis
I've been a customer of Climate Masters since 1984. They've kept my boiler and AC systems running like clockwork. This year it was finally time to update both AC systems. As always, Climate Masters installed the units efficiently. The service install techs were friendly and professional. I'm good for another 30+ years. Thanks Climate Masters. Bob
Steve Mastorakos
06/03/2022
Located in Chesterfield
06/03/2022
Located in Chesterfield
We are very pleased with the service and team at Climate Masters. We had a number of issues with our heating and AC units and they really took the time to carefully assess our problems and come up with the best solution. They were extremely honest and responsive. We are very happy with their work.
Ron Zimmerman
05/18/2022
Located in Glendale
05/18/2022
Located in Glendale
Purchased a new HVAC system from Climate Masters (2ndvtime in 24 years). Great experience. No attempt to sell us something we didn't need! The team that removed the old units and installed the new ones were great. We would recommend Climate Masters to anyone & have been a customer since 1989.
Susan Keller
04/07/2022
Located in Saint Louis
04/07/2022
Located in Saint Louis
I have been a Climate Masters' customer since 2002 when they replaced my hail-damaged air conditioning unit. I chose Climate Masters at that time because they had the best pricing and a wonderful reputation for working with older homes/HVAC systems. Since then, I have received twice yearly maintenance visits from their well-qualified technicians, who have serviced both my air conditioner as well as my pre-existing furnace (from 1999) ! Remarkably, they have kept both units running all these years. Whenever I have had to contact them with a heating or cooling issue, they have been quick to call me back (even on the weekends) and have sent a technician to my home to get things up and running again. I would especially like to thank Carl, who has spent countless hours on the phone with me over the years, often diagnosing my HVAC problem without even needing to see the unit first, and who has taught me more about furnaces than I ever thought I needed to know! I would strongly recommend Climate Masters to anyone who wants exceptional HVAC service and/or needs a new HVAC system.
Ken Bloomer
03/29/2022
Located in WEBSTER GRVS
03/29/2022
Located in WEBSTER GRVS
I would recommend Climate Masters to anyone needing HVAC work done. I have used Climate Masters for over 30 years and have always found them to be very professional and courteous. The work is done when they say it will be and they answered all the questions I had about the installation.
Bob And Debbie Hanak
02/28/2022
Located in St.Louis
02/28/2022
Located in St.Louis
Bob and I are very pleased with our new Carrier Furnace and Air Conditioner in our room addition. This is the second time we have used Climate Masters Heating and Cooling in Webster Groves . They put in our air and furnace in our original house . They were great to deal with and very pleasant, neat and did a super job on the finishing touches of the duct work . They cleaned up both the outside and inside , taking the old furnace and air conditioner away with them . It was a pleasure doing business with them; to anyone looking to buy a new air conditioner and furnace we would highly recommend them. They made us feel like they were only there for us. Bob and Debbie Hanak. Hm 314-487-8920
Robert Kelley
02/23/2022
Located in Webster Groves
02/23/2022
Located in Webster Groves
I am very pleased with my whole experience with Climate Masters. The sales person was very well informed and helpful, and the installation of my new heating and cooling system was carried out efficiently by two very courteous and hard working installers. The office staff was also very helpful.
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